Support – NDI

US Support will be closed on December 25–26 and January 1–2 for the Holidays. Happy Holidays from the team at NDI!!

SUPPORT

Maintaining healthy connections

Reach out to the NDI Support Team to get help with:

Workflow troubleshooting
Using NDI Tools
Bug reporting and fixes
Product interoperability and certification

NDI Remote Server is temporarily down, we are working to fix it as soon as possible.

If your company is currently licensing NDI, contact your Technical Account Manager direcly for faster, personalized support.

If you're looking to get technical support for a specific NDI-enabled product, we advise you to contact the brand/manufacturer's customer support.

Standalone camera upgrades will remain available by request until December 31, 2025, as we continue to simplify licensing and enhance interoperability across the NDI ecosystem.

Please send a support email to support@ndi.video or fill out this form